TRUVATIONInsight Strategies

About Truvation

Behavioural health expertise.
Practical support.

Truvation Insight Strategies is a Canadian consulting firm focused on behavioural health, addiction and recovery services. We also help organizations and non-profits with strategy, governance and implementation.

Our consulting team

Expertise behind
your project.

We assemble behavioural health, business and organizational expertise around your assignment. The proposed contributors, their responsibilities and scope are agreed with you.

Education & recovery practice

Specialist knowledge.

Doctoral and master’s-level education spanning addictions, education and sociology; CCAR Recovery Coach Professional and facilitator credentials.

Service development & operations

Practical experience.

Founding and operating treatment services, business models, detox operations, workforce preparation, accreditation readiness and quality improvement. Frontline experience includes trauma-informed practice, support informed by fetal alcohol spectrum disorder (FASD), crisis de-escalation and healthcare safety.

Indigenous leadership & community services

Knowledge grounded in community.

Indigenous governance and community leadership across child and family services, health, education, justice, policy and mediation.

Qualifications are held by individual contributors across our network, not every team member. Relevant professional experience includes earlier employment and leadership roles.

Explore Truvation project contributions →
How the team works

One coordinated team.
Guided by your priorities.

Your organization or communitySets priorities, identifies local guidance and retains decision-making authority.

Project lead

Your point of contact, coordinating the agreed work, contributions and review points.

Relevant specialists

Consultants and qualified professionals matched to the program, business, operational or technical questions.

Community & lived experience

Indigenous consultants, locally identified knowledge and people with lived experience contribute through agreed roles and protocols.

Participation, responsibilities, permissions and scope are agreed with you. Community direction & ownership →

Research, standards & local knowledge

Understand the basis
for the advice.

We bring together relevant peer-reviewed research, applicable standards and guidance, practical service experience, and community and lived-experience knowledge. We explain the evidence, assumptions and limitations behind our recommendations.

Review the relevant evidence

We examine research and practice guidance relevant to the question, including peer-reviewed studies and reviews where available. We consider quality, currency and fit with the people and setting involved, and make gaps or uncertainty visible.

Confirm the requirements

We identify the standards, guidance and requirements relevant to the assignment, including the applicable program and current edition where needed. Clinical, legal, building and other specialist questions are reviewed with appropriately qualified professionals within the agreed scope.

Interpret it with your community and team

Research is considered alongside practical experience, local priorities and the perspectives of people who deliver and use services. Indigenous communities direct how their knowledge is shared and used. Recommendations must fit the mandate, resources and context of the work.

Explain the basis for recommendations

We document relevant sources, assumptions and limitations so your team can understand the advice and the decisions it supports. The scope and depth of review are agreed for each assignment, with specialist input and review responsibilities identified at the outset.

Working together

Agree the priority.
Build a useful plan.

We build on your existing work and agree the scope, deliverables, responsibilities, timing and budget. Start with one decision or connect several stages.

Illustrative example · Planning a new community program

These stages show how the pieces can come together. The scope and order are agreed with you.

  1. Agree the direction

    Review local priorities, existing supports and the people who should guide the work.

    Example outputA shared project brief
  2. Design the service

    Define who it serves, the support offered, access routes and staffing requirements.

    Example outputA program and service model
  3. Prepare to operate

    Connect the model with costs, funding, policies, partners and workforce preparation.

    Example outputA business and operating plan
  4. Put the plan to work

    Assign actions and owners, support readiness and hand over usable tools. Agree how progress will be reviewed.

    Example outputAn implementation and review plan

Review with your team at each stage. Refine the work as decisions, feedback and resources change.

Support after the plan is written
  • Turn recommendations into actions, responsibilities and review points.
  • Prepare policies, procedures, staff tools and documentation.
  • Develop training plans, learning materials and workforce preparation.
  • Coordinate partner requirements and preparation for launch or change.
  • Review progress and help resolve practical gaps.

Community direction & ownership

Your priorities.
Your knowledge.
Your decisions.

First Nations, Inuit and Métis communities and Indigenous organizations identify the governance, protocols and decision-making processes that guide the work. We invite you to choose Elders, Knowledge Keepers, people with lived experience and other local contributors to guide our team.

We agree how information may be collected, accessed, used and shared. Community knowledge, client stories and project materials require appropriate permission before publication. Confidential material is not carried into another client’s project.

Project confidentiality & information permissions →

Questions about working together

Can we start with one priority?

Yes. A focused review, a program question or one part of an existing plan can be a useful starting point. We can also support a full planning process and its implementation.

How do you work within our budget?

We agree what needs attention first and phase the work around your budget, capacity and decisions. The proposal sets out the scope, deliverables, responsibilities and costs before work begins.

Who will work on our project?

We propose a project lead and the consultants or specialists suited to the assignment. During scoping, we explain their relevant experience and responsibilities. People with lived experience and locally identified contributors participate through an agreed process.

Who owns the work?

Client-specific deliverables created and paid for under the agreed scope belong to you. The agreement identifies any pre-existing tools and your rights to use them. Your leaders retain decision-making authority; we are responsible for the advice and support agreed in our scope.

Let’s connect

Tell us what
you’re working on.

An idea, a challenge or an existing plan is enough to start. We’ll help identify the support that fits.